Selected Contents:
List of Boxes, Tables and Figures Preface and Introduction
1.Public Administration in the Century of Interdependence
What to Expect
The Major Influences on Administration in the Twenty-First Century
How Should Government Act?
Assessing and Improving Public Administration
Notes
Part I. Government Functions and Organization
2. The Genesis and Roles of Government
What to Expect
Why Any Government? The Roots of Political Fundamentals in
Legitimacy and the Nature of Elites
How Big "Should" Government Be?
The Conceptual Justifications for Government Intervention
A Practical Framework to Facilitate Decisions on Government Intervention
A Concluding Word
Questions for Discussion
Appendix 2.1. The Basic Terms
Notes
3. Setting and Enforcing Government Regulations
What to Expect
The General Context
The Benefits and Costs of Regulation
Sources and Types of Regulation
Resolving Regulatory Conflicts
The Evolution of Government Regulation
Deregulation
Federal Regulation in the United States
General Directions of Improvement
Questions for Discussion
Notes
4. Policy-Making Machinery and the Organization of Central Government
What to Expect
Central Mechanisms to Support Policy-Making
The Organizational Structure of Central Government
Coordination and Management Issues in Central Government
The Situation in the United States
General Directions of Improvement
Questions for Discussion
Notes
5. Decentralization and the Organization of Subnational Government
What to Expect
The Structure of Subnational Government
Approaches to Defining Subnational Territories
Decentralization: The Geographic Articulation of State Power
Intergovernmental Relations and Coordination
Administering Local Government
The Situation in the United States
General Directions of Improvement
Questions for Discussion
Notes
Part II. Managing Government Activity
6. Managing the Money: Making, Implementing, and Monitoring the Budget
What to Expect
Paying for Your Government
The Roles and Objectives of Public Expenditure Management
Budget Systems, Annuality, and Comprehensiveness
Budget Preparation
Budget Execution
Management Controls, Audit, and Evaluation
The Situation in the United States
General Direction of Improvement
Questions for Discussion
Appendix 6.1. Bad Practices in budget Preparation
Appendix 6.2. Technical Requirements for Budget Execution and Financial Control
Notes
7. Managing the People I: Government Employment and Wage Policy
What to Expect
Introduction: The Importance of a Good Civil Service
Government Employment Policy
Wage and Incentive Policy
General Directors for Improvement
Questions for Discussion
Notes
8. Managing the People II: Personnel Administration and Development
What to Expect
Government Personnel Management
Investing in Government Personnel Development
The Situation in the United States
General Directions for Improvement
Questions for Discussion
Appendix 8.1. Elite Civil Service Corps
Notes
9. Managing the Purchases and the Contracts: Public Procurement
What to Expect
Genesis, Objectives, and Scope of Public Procurement
The Legal and Regulatory Framework for Procurement
The Management of Public Procurement
Major Issues in Public Procurement
The Procurement Process
Contract Management and Monitoring
The Special Issues of Military Procurement
The Situation in the United States
General Directions of Improvement
Questions for Discussion
Appendix 9.1. The Stages of Competitive Bidding
Appendix 9.2. Other Forms of Procurement
Notes
10. Managing for Results: Performance, Monitoring, and Evaluation
What to Expect
The Context
Measuring and Using Performance Indicators
Personnel Performance Appraisal
Introducing Performance Reforms
Monitoring and Evaluation (M&E)
The Situation in the United States
General Directions of Improvement
Questions for Discussion
Notes
Part III. Governance and Public Management
11.Accountability: "Exit," "Voice," and Institutions
What to Expect
The Role of "Exit" and "Voice" in Public Accountability
Exit: Providing Choices and Outsourcing
Voice: Communicating and Listening to the Citizen
Accountability Institutions
The General Accountability Office in the United States
General Direction of Improvement
Questions for Discussion
Notes
12. Participation and Social Capital
What to Expect
Social Capital
Participation
Civil Society and Non-Governmental Organizations (NGOs)
A Concluding Word
General Directions of Improvement
Questions for Discussion
Notes
13. Transparency: Information, the Media, and E-Governance
What to Expect
Transparency in Public Management
The Media
Information Technology, E-governance, and Public Administration
Legislative Transparency
General Directions of Improvement
Questions for Discussion
Notes
14. The Rule of Law: Assuring Public Integrity and Preventing Corruption
What to Expect
What Is Corruption?
Corruption-Arguments and Costs
Ethics and Integrity in Government
Managing for Integrity in a Changing Public Sector
Fighting Corruption
General Directions of Improvement
Questions for Discussion
Notes
Part IV. Administrative Reform: Experience and Prospects
15. Public Administration Reforms in Developed Countries
What to Expect
The First Phase: Cheaper Government
The Second Phase: Better Government
The Scope and Speed of the Reforms
Common Issues
General Directions of Improvement
Questions for Discussion
16. The Way Forward: Progress, Not Fashion
What to Expect
The Never-Ending Struggle Against Fashion
Implementation: The Missing Link
Managing Constructive Administrative Change
Some Concluding Messages
References
Recommended Websites
Index
About the Authors